Our Performance
Our OTP can be affected by several external factors, and although every effort is made to keep to time, some of these variables are out of our control.
- We added 184 extra flights to facilitate NHS emergency stretcher patient transfers and to service uplifts in customer demand
- Our reliability has been steadily increasing, with fewer cancellations than the previous month.
OTP
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Reliability |
68.23%of our services were on time
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95.67%of our services operated
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85.33%of our services were on time
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93.34%of our services operated
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Our Online Review Ratings
Here are our current ratings posted by our customers on four influential independent websites:
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4.2/5 |
4.5/5 |
4.5/5 |
4.7/5 |
